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Last Updated: September 16, 2025
wabotlab.com ("Website") is operated by Let Us Support ("we", "us", "our").
We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our chatbot SaaS services.
When you use our services or visit wabotlab.com, we may collect the following personal data:
Contact Information: Name, email address, phone number.
Account Information: Username, password, subscription status.
Social Account Details: Social account IDs (e.g., WhatsApp business account) that you link for chatbot automation.
Payment Information: Payment method details (collected via secure payment processors).
Usage Data: Log data including IP address, browser type, device information, usage statistics.
We use your personal data to:
Provide and manage our SaaS services, including chatbot automation on your social accounts.
Process payments and manage subscriptions.
Send service-related updates (e.g., subscription status, service maintenance notices).
Provide customer support.
Ensure compliance with our Terms & Conditions and prevent fraud.
Where applicable, our legal basis for collecting and processing your data includes:
Performance of a contract (delivering our SaaS services).
Legitimate interest in improving our platform and preventing misuse.
Consent (where explicitly requested, e.g., for marketing communications).
We do not sell or share your personal data with third parties without your consent.
We use trusted third-party service providers (e.g., payment processors, cloud hosting providers) only to support our operations, under strict confidentiality agreements.
We do not claim any relationship or endorsement by third-party trademark owners (e.g., WhatsApp).
We retain your personal data only as long as necessary to provide the services or comply with legal obligations.
After account cancellation or termination, we securely delete your data within 90 days, except where retention is required by law.
If you are a resident of the European Economic Area (EEA), you have the following rights under GDPR:
Access: Request a copy of your personal data.
Correction: Correct inaccurate or incomplete data.
Erasure: Request deletion of your data (subject to legal obligations).
Restriction: Restrict our processing of your data in certain cases.
Data Portability: Receive your data in a structured, machine-readable format.
Withdraw Consent: Where processing is based on consent, you may withdraw consent at any time.
To exercise any of these rights, please contact us at 📧 support@wabotlab.com.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Our website may use cookies to improve user experience and collect non-personal usage data (e.g., Google Analytics).
You can manage your cookie preferences via your browser settings.
We may update this Privacy Policy from time to time. The latest version will always be available at https://wabotlab.com/privacy-policy.
Your continued use of our services indicates your acceptance of any changes.
For any questions regarding this Privacy Policy or your personal data, please contact us at:
📧 support@wabotlab.com